Home > Network > Troubleshooting > Identify and Solve the Problem > I Cannot Complete the Wireless Network Setup Configuration.

I Cannot Complete the Wireless Network Setup Configuration.

Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to resolve the problem, follow the instructions below:

Investigate the problem using the WLAN Report.

Cause Action Interface
Your security settings (SSID/Network Key) are not correct.
  • Confirm the security settings using the Wireless Setup Helper utility. For more information and to download the utility, go to the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com/.
  • Select and confirm that you are using the correct security settings.
    • See the instructions supplied with your wireless LAN access point/router for information on how to find the security settings.
    • The manufacturer's name or model number of the wireless LAN access point/router may be used as the default security settings.
    • Consult with the access point/router manufacturer, your Internet provider, or network administrator.
  • For definitions of SSID and Network Key, see the entries SSID, Network Key and Channels in the Glossary.
Wireless
Your Fuji Xerox machine's MAC address is not allowed. Confirm that the Fuji Xerox machine's MAC Address is allowed in the filter. Wireless
Your wireless LAN access point/router is in stealth mode (not broadcasting the SSID).
  • Enter the correct SSID name or Network Key manually.
  • Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point/router and reconfigure the wireless network setup.
Wireless

Go to top of page